Shipping and Returns

All orders ship FREE

  • All orders ship free to all 50 states including US territories and military bases (APO, FPO).
  • Priority/ expedited shipping services are available at additional cost. Delivery dates are not guaranteed by DSK TV Supply as they are not guaranteed by the carrier. 

Returns

  • Any item may be returned for a full refund for any reason within 30 days of purchase.
  • A pre-paid return shipping label will be provided at no cost.
  • Costs of priority/ expedited shipping services purchased will not be reimbursed.

Return instructions:

  • Please contact us letting us know you wish to return the remote. We will provide a pre-paid shipping label via e-mail for you to print within 24 hours.
  • You do not have to provide a reason for the return, but any comments are appreciated.
  • The return shipping label sent must be used for all returns. The tracking number on your return label allows both parties to verify delivery. If you shipped the item back using your own label we will still refund your payment, but return shipping costs will not be reimbursed.

Processing Time

All orders are shipped same day or next next day (Excluding holidays and Sundays). Your order will generally arrive within 3-5 days of your purchase date.

Do you ship internationally?

Yes. Please contact us with your location so we can calculate the shipping costs for your order.

Item did not arrive claims

  • We provide tracking for each shipment. If the tracking status states the package has been delivered then it is considered delivered. We understand that it can be frustrating and we will sell another remote to you at our cost to meet in the middle.
  • If the package is still in transit or not marked as delivered by the carrier we will issue a full refund or ship another remote control to you.

Contact Us

Questions or Comments?

DSK TV Supply